Peer support workforce
Medi-Cal · NC · NY · +12 states

Where lived experience becomes credentialed, billable care.

Holdfast trains, verifies, and deploys peer support specialists — then gives the agencies that hire them one operating system for matching, supervision, and Medicaid billing tied to peer-specific codes.

States reimbursing peer care
15+
Time to first billable session
Days, not months
Documentation compliance
Audit-ready by default

Audit ledger · live preview

Held
Maria L. · PS-Cert · NCMatched to 2 new clients · billable
H0038
Anton D. · PS-Cert · CA7 supervised sessions · submitted
H2015
Rae T. · PS-Cert · NYCaseload stable 8 weeks · verified
T1016

Every row maps to a Medicaid-eligible peer-support billing code, with supervision notes attached.

Why Holdfast

Lived experience is now a billable specialty. The OS behind it didn't exist — so we built one.

State Medicaid programs are paying peer support specialists for the first time at scale. The certificates exist, the caseloads are real, and the revenue is there — but the operating system handoffs between peer, agency, and payer still happen on paper.

Marketplace

Certify once. Step into a billable caseload.

Holdfast packages state-approved curricula — Academy of Peer Services, CalMHSA-aligned Medi-Cal courses, MHA chapter training, regional behavioral-health departments — then verifies lived-experience, supervision, and continuing-education requirements so new peers don't re-prove what they already proved.

Academy of Peer Services
CalMHSA · Medi-Cal
MHA chapters
Regional BH
Operations

Match peers to clients by shared experience.

One platform to roster peers, slot them into caseloads by lived-experience fit and schedule, and supervise documentation in one place — instead of re-recruiting for every open seat.

Lived-experience tags
Coverage-aware scheduling
Billing

Medicaid claims tied to peer-support codes, with audit-ready trails.

Bill against H0038, H2015, and T1016 with supervision notes attached at the session level. Every claim ships with the documentation an audit reviewer expects to see — and lives in the system, not on a clipboard.

H0038
H2015
T1016
Workforce

From individual certification to a deployable, reimbursed peer workforce.

The combined effect of training, verification, matching, supervision, and peer-aware billing: lived experience becomes a credentialed, deployable, and properly reimbursed specialty. Agencies stop losing Medicaid revenue on open peer slots. Peers stop re-doing paperwork. State programs stop whiteboarding rosters in Excel.

How Holdfast works

Four steps from certification to a paid claim.

One platform, two sides: peer specialists see it as a credentialing portal; agencies see it as a peer-team operations layer; state programs see it as a roster with audit evidence.

  1. 01 Step

    Certify & verify

    Peers complete state-approved curricula. Holdfast verifies lived experience, supervision hours, and continuing education — a credential peers can carry across agencies.

  2. 02 Step

    Match to caseload

    Agencies tag peers by lived-experience fit and schedule, then drop them into billable slots without re-interviewing every referral.

  3. 03 Step

    Supervise documentation

    Session notes are drafted by the peer and signed off by a supervisor — peer-specific templates, attached to the right claim from the start.

  4. 04 Step

    Bill & audit

    Submit H0038 / H2015 / T1016 with the audit trail baked in. State and county reviewers see notes, supervision sign-off, and credential status in one pull.

Who it is for

Three audiences. One workforce, three workflows.

Holdfast serves the three roles that have to agree before a peer-support claim gets paid: the peer, the agency, and the program licensing the peer.

You’ve already earned the credential. Make it count toward a billable caseload.

  • Carry one verified credential across agencies — stop re-sitting the same training every time you change employer.
  • See your state-approved curricula in one place: Academy of Peer Services, CalMHSA-aligned Medi-Cal courses, MHA chapter training, regional behavioral-health departments.
  • Drop into agencies that already know how to deploy peers — they verify you on intake, not on day 90.

Write to us — we’ll match you with partners hiring in your state.

FAQ

The questions we hear from peer specialists, agencies, and state programs.

If the answer isn’t here, write to us — we read every note at holdfast-3@polsia.app.

Neither, on its own. Holdfast is the operating layer between state-approved curricula (Academy of Peer Services, CalMHSA-aligned Medi-Cal programs, MHA chapter training, regional behavioral-health departments) and the agency workforce. We package the curricula into a single credential peers can carry, verify lived-experience and supervision requirements on completion, and keep the credential live as people change employers or states.

Get going

Bring lived-experience care into the billable workforce — without rebuilding your roster in a spreadsheet.

Write a short note about your agency, peer team, or program. We’ll show you how Holdfast would slot into the work you’re already doing.